Terms & Conditions :
Orders and Payments: a. All orders placed with Salt Bay are subject to acceptance and availability. b. Advance payment is required before the shipment of goods. Payment methods accepted will be communicated during the ordering process. c. Prices and any applicable taxes or fees will be clearly stated during the ordering process.
Delivery:
a) Salt Bay offers nationwide delivery across Pakistan.
b) Delivery times may vary depending on the specific city or location. The estimated delivery time will be communicated during the ordering process. c) Once the payment has been made, goods will be delivered to the provided address. It is the client's responsibility to provide accurate and complete delivery information.
d) Salt Bay will make every effort to ensure timely delivery; however, we cannot be held responsible for any delays or issues that may arise during transit.Product Quality and Accuracy:
a. Salt Bay is committed to providing high-quality Himalayan Pink Salt products. We ensure that our products meet the required standards and certifications. b. While we strive to accurately represent our products through descriptions and images, slight variations in color, texture, and appearance may occur due to the natural characteristics of Himalayan Pink Salt. c. If there are any concerns or discrepancies with the received products, clients should contact Salt Bay within 24 hours of delivery to report the issue and provide supporting evidence.Refunds and Returns:
a. Refunds or returns will only be considered for damaged or defective products. b. Clients must notify Salt Bay within 24 hours of delivery if any items are damaged or defective. c. Evidence of the damage or defect must be provided, such as clear photographs or videos, and the damaged items may need to be returned to Salt Bay as per the instructions provided. d. Refunds will be processed using the original payment method once the returned items are received and assessed by Salt Bay.Liability and Limitations:
a. Salt Bay shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the products. b. Salt Bay's liability shall be limited to the purchase price of the product. c. Salt Bay shall not be liable for any delays, errors, or damages caused by third-party courier services or factors beyond our control.Privacy and Data Protection:
a. Client information collected during the ordering process will be used solely for the purpose of fulfilling the order and providing customer service. The privacy of client information will be respected and protected in accordance with applicable laws and regulations.
By placing an order with Salt Bay, clients acknowledge and agree to abide by these Terms & Conditions. It is recommended that clients review these Terms & Conditions carefully before proceeding with an order.